Documentation

Glossary

Understand the product terms used throughout Waply documentation.

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Purpose

Understand the product terms used throughout Waply documentation.

Before you begin

No configuration changes are required to use this reference.

Steps

  1. WhatsApp number: the business number connected to Waply. Template: a message format reviewed by WhatsApp.
  2. Draft: saved agent changes not yet active. Published agent: the active version eligible for new interactions.
  3. Managed provider: AI supplied through Waply. BYOK: a provider key supplied and billed through your own provider account.

Expected result

You can distinguish plan allowances, provider credentials and product states in the other guides.

Common problems

If a term is unclear, open the related feature guide; the glossary does not activate or change any feature.

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