waplyRetail
Every retail chat. Ready to buy.
Unify WhatsApp, Instagram and webchat in one team inbox inside Kommo. AI agents answer product questions, share catalogs and follow up — your team closes the sale.
Install in KommoKommo opens so you can authorize Waply in your account.
Try Waply for 3 days
- Instant answers, day and night
- Every conversation in Kommo
- Chat, calls and AI in one place
Why teams choose Waply
AI answers FAQs, stock and order status
Promotions and retargeting from one inbox
From first chat to loyal customer
Capture demand on any channel
Bring WhatsApp, Instagram and ad clicks into one inbox so no enquiry waits for an answer.
- WhatsApp, Instagram and webchat in one inbox
- Click-to-chat ads that start conversations
- QR codes for stores, events and packaging
- Every lead with source and context
Turn enquiries into purchases
AI qualifies, recommends and arranges pickup or delivery. Agents step in with the full context.
- AI answers FAQs and shares catalogs
- Quotes, bookings and payments in-chat
- Smart routing to the right agent
- Full history before anyone replies
Bring shoppers back
Follow up on abandoned carts, announce new arrivals and collect reviews automatically.
- Automatic follow-ups and reminders
- Targeted offers and broadcasts
- Review requests after each sale
- VIP treatment for best clients
Features
Omnichannel inbox in Kommo
WhatsApp chats, calls and follow-ups live inside each Kommo record. No app-switching, no lost context.
AI agents with your knowledge
Answer FAQs, qualify leads and route chats around the clock, trained on your business documents.
WhatsApp calls and voice AI
Let your team or AI take the call, with transcripts and summaries saved in Kommo.
Automations that move pipeline
Templates, broadcasts and Kommo pipelines carry every conversation to the next stage.
Full customer lifecycle
From first chat to repeat purchase, every stage stays visible in your pipeline.
Lead capture that converts
QR codes, click-to-chat ads and instant replies turn interest into pipeline.
Retention on autopilot
Reminders, offers and review requests keep customers coming back.
Metrics that matter
Response times, conversions and AI performance at a glance.
Your data under control
Conversations live in your Kommo account with role-based access for your team.
Try Waply in KommoKommo opens so you can authorize Waply in your account.
Try Waply for 3 days
DocumentationUse cases
Electronics & gadgets
Answer specs, stock and warranty questions with AI trained on your catalog. Share quotes and close with payment links in the chat.
See more
Fashion & apparel
Recommend sizes and outfits, announce new drops and recover abandoned carts with personal follow-ups.
See more
Furniture & home
Share catalogs and measurements, then coordinate delivery and installation from one Kommo pipeline.
See more
Jewelry & watches
Serve VIP clients with private attention: appointments, certificates and secure payment, all in the chat.
See moreQuestions from this industry
We run several stores. Can each keep its own number?
Yes. Connect one WhatsApp number per store and keep every conversation in its own Kommo pipeline.
Can AI handle demand peaks without hiring more staff?
AI answers FAQs and qualifies around the clock, and hands over to your team with a summary when it matters.
More possibilities. A clear price.
Choose the right mix of messaging, intelligence and voice for your team.
- Start free
- 1 number
- 60 call min / month
- No credit card
Waply Basic
WhatsApp and team calls, inside Kommo.
For teams that sell and support on WhatsApp from Kommo.
USD 14.40/ month
billed USD 172.80 per year · you save USD 43.20
Install in KommoKommo opens so you can authorize Waply in your account.2WhatsApp numbers included
- WhatsApp messaging inside Kommo
- Multi-user human calls from the browser
- 90-day recording retention
- No per-user or per-minute fees
Recommended
Waply AI 24/7
An AI agent that knows your business, 24/7.
For businesses that need answers outside business hours.
USD 31.20/ month
billed USD 374.40 per year · you save USD 93.60
Try 3 days freeKommo opens so you can authorize Waply in your account.3WhatsApp numbers included
- Everything in Basic
- 24/7 AI agents trained on your docs and URLs
- Human handoff and summaries in Kommo
- 10,000 AI text credits / month
- 500 call-intelligence minutes / month
- 60 audio transcription minutes / month
- Your own AI key (BYOK) for text
- 365-day recording retention
Waply Voice AI
Voice agents that answer your WhatsApp calls.
For teams that get calls and want AI to answer them.
USD 71.20/ month
billed USD 854.40 per year · you save USD 213.60
Install in KommoKommo opens so you can authorize Waply in your account.5WhatsApp numbers included
- Everything in AI 24/7
- Managed and BYOK voice agents
- 300 managed voice minutes / month
- 2,000 BYOK voice minutes / month
- 750 call-intelligence minutes / month
- 60 audio transcription minutes / month
Waply Callcenter
AI answers and hands calls off live to your team.
For call teams: AI answers first, people close.
USD 159.20/ month
billed USD 1,910.40 per year · you save USD 477.60
Install in KommoKommo opens so you can authorize Waply in your account.10WhatsApp numbers included
- Everything in Voice AI
- AI answers and hands off live to your team
- Your team picks up the call from Kommo
- Call history and outcome in the CRM
- 15,000 AI text credits / month
- 1,000 call-intelligence minutes / month
- 450 managed voice / 3,000 BYOK minutes
- 90 audio transcription minutes / month
- 365-day recording retention
Every install starts with a 3-day free trial of Waply AI 24/7; then pick any paid plan, or stay on Waply Free. Monthly allowances apply in every billing period. Six-month and yearly prices are charged as a single total.
*Meta bills WhatsApp usage separately. No AI agents or recording. Free pauses after 30 days without use. Calls only guide
Compare all plansCosts outside Waply
Prices in USD. Meta charges and your own AI provider charges are separate when applicable. Calls depend on Meta eligibility.