Back to: Retail

Retail

Furniture & home

Share catalogs and measurements, then coordinate delivery and installation from one Kommo pipeline.

Install in KommoKommo opens so you can authorize Waply in your account.

Try Waply for 3 days

Furniture & home

Catalogs with measurements

Delivery scheduled in-chat

Installation confirmations

Capture · Convert · Retain

Capture demand on any channel

Bring WhatsApp, Instagram and ad clicks into one inbox so no enquiry waits for an answer.

Capture

Turn enquiries into purchases

AI qualifies, recommends and arranges pickup or delivery. Agents step in with the full context.

Convert

Bring shoppers back

Follow up on abandoned carts, announce new arrivals and collect reviews automatically.

Retain

Read the documentation

Questions from this industry

We run several stores. Can each keep its own number?

Yes. Connect one WhatsApp number per store and keep every conversation in its own Kommo pipeline.

Can AI handle demand peaks without hiring more staff?

AI answers FAQs and qualifies around the clock, and hands over to your team with a summary when it matters.

More possibilities. A clear price.

Choose the right mix of messaging, intelligence and voice for your team.

  • Start free
  • 1 number
  • 60 call min / month
  • No credit card
Start free

Waply Basic

WhatsApp and team calls, inside Kommo.

For teams that sell and support on WhatsApp from Kommo.

USD 14.40/ month

billed USD 172.80 per year · you save USD 43.20

Install in KommoKommo opens so you can authorize Waply in your account.
2WhatsApp numbers included
  • WhatsApp messaging inside Kommo
  • Multi-user human calls from the browser
  • 90-day recording retention
  • No per-user or per-minute fees

Waply Voice AI

Voice agents that answer your WhatsApp calls.

For teams that get calls and want AI to answer them.

USD 71.20/ month

billed USD 854.40 per year · you save USD 213.60

Install in KommoKommo opens so you can authorize Waply in your account.
5WhatsApp numbers included
  • Everything in AI 24/7
  • Managed and BYOK voice agents
  • 300 managed voice minutes / month
  • 2,000 BYOK voice minutes / month
  • 750 call-intelligence minutes / month
  • 60 audio transcription minutes / month

Waply Callcenter

AI answers and hands calls off live to your team.

For call teams: AI answers first, people close.

USD 159.20/ month

billed USD 1,910.40 per year · you save USD 477.60

Install in KommoKommo opens so you can authorize Waply in your account.
10WhatsApp numbers included
  • Everything in Voice AI
  • AI answers and hands off live to your team
  • Your team picks up the call from Kommo
  • Call history and outcome in the CRM
  • 15,000 AI text credits / month
  • 1,000 call-intelligence minutes / month
  • 450 managed voice / 3,000 BYOK minutes
  • 90 audio transcription minutes / month
  • 365-day recording retention

Every install starts with a 3-day free trial of Waply AI 24/7; then pick any paid plan, or stay on Waply Free. Monthly allowances apply in every billing period. Six-month and yearly prices are charged as a single total.

*Meta bills WhatsApp usage separately. No AI agents or recording. Free pauses after 30 days without use. Calls only guide

Compare all plans

Costs outside Waply

Prices in USD. Meta charges and your own AI provider charges are separate when applicable. Calls depend on Meta eligibility.

Your next conversation can do more.

Bring WhatsApp, AI and voice into Kommo.

Install in KommoKommo opens so you can authorize Waply in your account.Try Waply for 3 days
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