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WhatsApp, Calls & AI Guides for Kommo
Guides for Kommo teams: WhatsApp API and pricing, calls and recording, messaging limits and verification, migration to Waply, and AI agents that reply for you.
New to terms like template, draft agent or BYOK? See the glossary
What is Waply?
Plain-language answer: what Waply is, what it does, its limits and its plans.
Best WhatsApp integrations for Kommo: 2026 comparison of 11 options
Best WhatsApp integrations for Kommo compared: native, Waply, AnyLinga, Wazzup, Radist and more on official API, calls, recording, AI and published price.
WhatsApp Calls in Kommo: Official Integration with Recording, Transcription and Summary
WhatsApp calls integration for Kommo with the official API: answer and call from the CRM, record, and get AI transcripts and summaries. 3-day free trial.
WhatsApp API Cost in 2026 by Country — and What Changed in October
What the WhatsApp API costs in 2026: Meta rates by category for Argentina, Mexico, Colombia and Chile, what changed on October 1, and a cost calculator.
Waply pricing and plans: Free, Basic, AI 24/7, Voice AI, and Callcenter — which fits your team
Compare Waply Free (USD 0), Basic, AI 24/7, Voice AI, and Callcenter (USD 199, IVR + live handoff) for a Kommo team: prices, allowances, retention, the free 3-day AI 24/7 trial, and separate Meta and BYOK costs.
Waply AI vs Kommo Native AI: WhatsApp Agents, Credits and Calls
Compare Waply's independent WhatsApp AI (text, calls, Voice AI) with Kommo's native AI agent: inbound-only replies, shared credits, plan limits and when each option fits.
Voice AI Agent for Kommo: Answer, Qualify and Log WhatsApp Calls
Waply Voice AI answers WhatsApp calls in Kommo: qualify leads, follow instructions and log recordings in the lead timeline. Independent of Kommo native AI. Free 3-day AI 24/7 trial.
WhatsApp Lite in Kommo: what changed and official alternatives
WhatsApp Lite QR connect in Kommo is reported as retired. See what changed and how to move your number to the official Cloud API or coexistence in Kommo.
How to connect WhatsApp to Kommo with the official API: new number, coexistence, or migration
Connect WhatsApp to Kommo on Meta’s official Cloud API: pick a new number, coexistence with the app, or migration, then follow the steps. Free 3-day trial.
Kommo call recording and transcription: how to record, transcribe and summarize sales calls
How to record, transcribe and summarize WhatsApp sales calls in Kommo with Waply: own infrastructure, no auto announcement, transcripts in the lead timeline. Free 3-day AI 24/7 trial.
Kommo agency playbook: add WhatsApp, AI, and calls for your clients (and bill for it)
Playbook for Kommo implementation agencies: onboard client WhatsApp (new number, Coexistence, migration), upsell calls, recording, text AI and Voice AI with Waply, and package delivery. Plans from USD 18.
Checklist: migrate Wazzup or Radist to WhatsApp Cloud API in Kommo
Keep your WhatsApp number when you leave Wazzup or Radist for Meta's Cloud API in Kommo: checklist for WABA, templates, bots and chat history. 3-day trial.
WhatsApp messaging limits and quality rating in Kommo
What Meta WhatsApp messaging limits (~250, ~2,000 and higher) and quality rating mean in Kommo with Waply: how quality affects scaling and deliverability, common symptoms, and a practical checklist. Meta tiers are approximate — not a Waply SLA. Free 3-day trial.
Meta Business and WABA verification for Kommo
Meta Business and WABA verification for Kommo with Waply: checklist for documents, data match, permissions, and pending states. Meta’s process can change; Meta Business Help has the current steps, with no fixed review SLA. Free 3-day trial.
Diagnosis: why I can’t make or receive WhatsApp calls from Kommo
Diagnose missing inbound or failed outbound WhatsApp calls in Kommo: coexistence, official Cloud API, Meta eligibility, calling settings, customer permission, quality, payment, and country availability. Waply does not guarantee Meta eligibility. Free 3-day trial.
Can you record WhatsApp calls? Consent and privacy orientation for LatAm (MX, CO, AR, BR)
General orientation on WhatsApp business call recording, privacy and consent themes in Mexico, Colombia, Argentina and Brazil. Not legal advice. Check local requirements with counsel.
WhatsApp templates in Kommo: how to create them, get them approved and use them
How to create WhatsApp templates for Kommo, get Meta approval, avoid common rejections and know when you need one: 24-hour window, categories, cost.
Knowledge base for your WhatsApp AI agent in Kommo
Make your WhatsApp AI agent in Kommo answer with your own information: documents, website or text. What to upload, how it stays current, best practices.
Unofficial WhatsApp API vs Cloud API in Kommo: risks and when to switch
Risks of connecting WhatsApp to Kommo through an unofficial QR API versus Meta’s Cloud API: bans, templates, calls, limits, costs and when to switch.
Waply vs AnyLinga for Kommo: channels, calls, AI and price
Waply vs AnyLinga for Kommo: channels, translation, WhatsApp calls with recording, AI agents and pricing. An honest comparison to help you choose well.
Waply vs Wazzup for Kommo: official API, calls, AI and price
Looking for a Wazzup alternative for Kommo? We compare Waply and Wazzup: official API or QR, channels, recorded WhatsApp calls, AI agents and pricing.
Waply vs ChatApp for Kommo: official API, calls, AI and price
Looking for a ChatApp alternative for Kommo? We compare Waply and ChatApp: QR or official API, channels, recorded WhatsApp calls, AI agents and price.
Use your own AI key (BYOK) with Waply AI agents in Kommo
Connect your own OpenAI, Grok or other AI key to Waply agents in Kommo: plans, steps, providers for messages and calls, and what runs on your key.
Click-to-WhatsApp ads to Kommo: track every lead with the official API
Send Meta Click-to-WhatsApp ad leads into Kommo via the official WhatsApp API. See which UTM and ad fields Waply saves on the lead and reply fast.
Free WhatsApp API for Kommo: what Waply Free includes
Waply Free for Kommo: 1 WhatsApp number on the official API, unlimited messages (Meta bills usage) and 60 call minutes a month. Limits and how to opt in.
WhatsApp AI call handoff to a human in Kommo with Waply Callcenter
Hand a live WhatsApp AI call to a person in Kommo with Waply Callcenter (USD 199/mo): routing steps, ring times, wait notice, and what if no one answers.
WhatsApp call center in Kommo with Waply Callcenter
Run WhatsApp calls in Kommo like a call center: keypad or AI menus, business-hours routing, Voice AI and live handoff to your team. Callcenter USD 199/mo.
WhatsApp call minutes in Kommo with Waply: what you get and what counts
How Waply counts WhatsApp call minutes in Kommo: 60/month on Free, call-intelligence, managed voice and BYOK minutes by plan, and what happens at the cap.
WhatsApp Calling API eligibility in Kommo: the 2,000-recipient messaging limit
Meta requires a messaging limit of at least 2,000 and a dedicated Cloud API number for production calls. Learn how to check eligibility for Waply in Kommo.