Be there for the first question.
Your agent responds using the knowledge you provide. Your team stays in the conversation.
Official WhatsApp API for Kommo
Your WhatsApp in Kommo.Now with AI and voice.
Answer messages. Take the call. Keep the context. Bring your team and AI agents together, right where you work.
Try Waply for 3 days
Connected to Kommo
A
Alex MorganWhatsApp
Hi! Can you tell me more about your services?10:24
Waply AIOf course, Alex. Tell me what you need and we can find the right option for you.10:24
AI is responding
New opportunityConversation summary
Interested in the service. Wants to discuss options with the team.
MYour team
Your CRM. A whole new conversation.++
++A message starts it. Context keeps it moving.
From the first question to the next conversation, everything belongs together.
Some things are better said.
Continue by voice, with your team or an AI agent. Keep the conversation close.
Give your team the next step.
Messages, recordings and call intelligence bring useful context to Kommo.
MessageOf course, Alex. Tell me what you need and we can find the right option for you.
Read the documentationCallCould we talk about it?
Read the documentationContextInterested in the service. Wants to discuss options with the team.
Read the documentationCompany knowledgeService guide
Your services, policies and FAQs. The knowledge your agent needs to help.
Waply AIWaply AI
Of course, Alex. Tell me what you need and we can find the right option for you.
AI agents
Good answers. Even after hours.
Give your agent knowledge from text, websites and documents, set its instructions, and use Waply AI or your own provider key.
- Knowledge grounded in your business
- A voice and style you control
- Human handoff when it matters
Put your knowledge to work, in every conversation.
Try Waply in KommoKommo opens so you can authorize Waply in your account.
Try Waply for 3 days
DocumentationWhatsApp calls
There’s more to a conversation than messages.
Talk to customers where they already are. Let your team or an AI agent take the call, and keep the important details in Kommo.
Discover callingBring messages, calls and context together.
Try Waply in KommoKommo opens so you can authorize Waply in your account.
Try Waply for 3 days
DocumentationWhatsApp call
MA conversation, with context
Conversation summary
Interested in the service. Wants to discuss options with the team.
Human calls and recordingsTranscription and call intelligenceManaged or bring-your-own-key voice AI
Your way of working
Built for your business. And the businesses you build.
Businesses & teams
Your whole team. The full picture.
Keep customer conversations, AI and calling together in the CRM your team already uses.
- WhatsApp in each customer’s CRM record
- AI agents trained with your knowledge
- Calls and summaries for the next follow-up
Your conversations, connected to your team.
Agencies & consultants
Your expertise. In every implementation.
Implement Waply in your clients’ Kommo accounts. A clear setup, the same plans and practical documentation.
- Installation in each client’s Kommo account
- AI configured for each business
- Practical guides to hand over to their team
The same plans. A separate setup for each client.
Start where you already work.
Install in Kommo
Select Install in Kommo and connect your account.
Connect WhatsApp
Follow Meta’s setup to connect an eligible business number.
Make it yours
Configure your team, knowledge and agents for your plan.
More possibilities. A clear price.
Choose the right mix of messaging, intelligence and voice for your team.
Waply Basic
Your WhatsApp essentials, inside Kommo.
USD 18/ month
Install in KommoKommo opens so you can authorize Waply in your account.2WhatsApp numbers included
- WhatsApp messaging
- Human calls and recordings
- 90-day recording retention
Recommended
Waply AI 24/7
Your business knowledge, always ready.
USD 39/ month
Install in KommoKommo opens so you can authorize Waply in your account.3WhatsApp numbers included
- Everything in Basic
- 10,000 AI text credits / month
- 500 call-intelligence minutes / month
- Your own AI key for text
- 365-day recording retention
Waply Voice AI
A voice for your AI. Context for your team.
USD 89/ month
Install in KommoKommo opens so you can authorize Waply in your account.5WhatsApp numbers included
- Everything in AI 24/7
- 750 call-intelligence minutes / month
- 300 managed voice minutes / month
- 2,000 BYOK connection minutes / month
- Managed and BYOK voice agents
3-day trial. Monthly allowances apply to every billing period. Six-month and yearly prices are charged as a single total.
Questions about plans? Contact usPrices in USD. Meta charges and your own AI provider charges are separate when applicable. Calls depend on Meta eligibility.
Meta cost calculatorGuide: WhatsApp API pricing 2026Compare all plansA few things you might be wondering.
Do I need Kommo?
Yes. Waply brings WhatsApp, calls and AI to your Kommo account. Install the integration from Kommo to get started.
Can I use my current WhatsApp number?
The connection path depends on your number and Meta eligibility. Read the setup guide before migrating or changing your current WhatsApp service.
Can my team take over from AI?
Yes. Configure human handoff so your team can continue the conversation when needed.
Are calls included in every plan?
Human calls and recording are included in all three plans. Call intelligence starts with AI 24/7; AI voice agents are in Voice AI. Meta eligibility still applies.
How does the trial work?
Waply offers a 3-day trial. Review the selected plan and checkout conditions in Kommo before confirming.
Waply for Kommo (waply.online) is not related to waply.io, waply.co or calendar apps named Waply.