--- title: "Your WhatsApp in Kommo. Now with AI and voice." description: "Answer messages. Take the call. Keep the context. Bring your team and AI agents together, right where you work." lang: en canonical: https://waply.online/ sitemap: https://waply.online/sitemap.md --- # Your WhatsApp in Kommo. Now with AI and voice. Answer messages. Take the call. Keep the context. Bring your team and AI agents together, right where you work. [Install in Kommo](https://api.waply.online/oauth/kommo/website/start?locale=en) ## A message starts it. Context keeps it moving. From the first question to the next conversation, everything belongs together. ### Message: Be there for the first question. Your agent responds using the knowledge you provide. Your team stays in the conversation. ### Call: Some things are better said. Continue by voice, with your team or an AI agent. Keep the conversation close. ### Context: Give your team the next step. Messages, recordings and call intelligence bring useful context to Kommo. ## Good answers. Even after hours. Give your agent knowledge from text, websites and documents, set its instructions, and use Waply AI or your own provider key. - Knowledge grounded in your business - A voice and style you control - Human handoff when it matters ## There’s more to a conversation than messages. Talk to customers where they already are. Let your team or an AI agent take the call, and keep the important details in Kommo. - Human calls and recordings - Transcription and call intelligence - Managed or bring-your-own-key voice AI ## Built for your business. And the businesses you build. ### For your team Your whole team. The full picture. Keep customer conversations, AI and calling together in the CRM your team already uses. - WhatsApp in each customer’s CRM record - AI agents trained with your knowledge - Calls and summaries for the next follow-up [Explore for my team](/solutions/businesses/) ### For your clients Your expertise. In every implementation. Implement Waply in your clients’ Kommo accounts. A clear setup, the same plans and practical documentation. - Installation in each client’s Kommo account - AI configured for each business - Practical guides to hand over to their team The same plans. A separate setup for each client. [Open the setup guide](/docs/agency-client-setup/) [Explore for agencies](/solutions/agencies/) ## Start where you already work. 1. **Install in Kommo** — Select Install in Kommo and connect your account. 2. **Connect WhatsApp** — Follow Meta’s setup to connect an eligible business number. 3. **Make it yours** — Configure your team, knowledge and agents for your plan. [Compare the best WhatsApp integrations for Kommo](/guides/whatsapp-integrations-kommo/) ## More possibilities. A clear price. Choose the right mix of messaging, intelligence and voice for your team. ## Waply Basic Your WhatsApp essentials, inside Kommo. - $18.00 / month - $97.20 / 6 months - $172.80 / year - 2 WhatsApp numbers included - WhatsApp messaging - Human calls and recordings - 90-day recording retention ## Waply AI 24/7 Your business knowledge, always ready. - $39.00 / month - $210.60 / 6 months - $374.40 / year - 3 WhatsApp numbers included - Everything in Basic - 10,000 AI text credits / month - 500 call-intelligence minutes / month - Your own AI key for text - 365-day recording retention ## Waply Voice AI A voice for your AI. Context for your team. - $89.00 / month - $480.60 / 6 months - $854.40 / year - 5 WhatsApp numbers included - Everything in AI 24/7 - 750 call-intelligence minutes / month - 300 managed voice minutes / month - 2,000 BYOK connection minutes / month - Managed and BYOK voice agents 3-day trial. Monthly allowances apply to every billing period. Six-month and yearly prices are charged as a single total. Prices in USD. Meta charges and your own AI provider charges are separate when applicable. Calls depend on Meta eligibility. ## A few things you might be wondering. ### Do I need Kommo? Yes. Waply brings WhatsApp, calls and AI to your Kommo account. Install the integration from Kommo to get started. ### Can I use my current WhatsApp number? The connection path depends on your number and Meta eligibility. Read the setup guide before migrating or changing your current WhatsApp service. ### Can my team take over from AI? Yes. Configure human handoff so your team can continue the conversation when needed. ### Are calls included in every plan? Human calls and recording are included in all three plans. Call intelligence starts with AI 24/7; AI voice agents are in Voice AI. Meta eligibility still applies. ### How does the trial work? Waply offers a 3-day trial. Review the selected plan and checkout conditions in Kommo before confirming.